About the role
The Problem Solver and Trainer performs all of the tasks of a Fulfillment Specialist in the warehouse including, but not limited to: picking, packing, shipping, receiving, put away, cycle counting, loading and unloading trailers, making boxes, palletizing product, and labeling items.
More importantly, the Problem Solver and Trainer is also responsible for training new Fulfillment Specialists to meet accuracy, quality, and productivity goals and performing various problem solve activities including move inventory, defect analysis and prevention, and the identification and implementation of process improvements.
The Problem Solver and Trainer escalates all issues to the management team, including team members that require additional training, the recurrence of defects, and performance below Mochila’s safety, quality, and productivity standards.
