About the role
Reporting directly to the COO and managing the build out and operations of our newest FC in Tijuana, Mexico, this is a unique opportunity to join a team of rock stars and help build something great. We are growing rapidly and dreaming big, and in this role, you’ll get a chance to learn a ton, take on a lot of responsibility, and make a big impact.
The Senior Manager and Site Leader is directly responsible for managing a Fulfillment Center (FC) in the safe, accurate, and timely completion of fulfillment and inventory management operations.
You will be comfortable wearing multiple hats, taking on full ownership of their operations, and leading and developing your team of Operations and Warehouse Managers, along with a team of up to 10 - 20 Fulfillment Leads and Fulfillment Specialists.
As the senior leader for a new FC, you are responsible for creating and building a culture of safety and exceptional performance. You understand that getting your hands dirty is a critical part of building and managing a world-class operation, and you will actively manage production operations on the warehouse floor. You inspire your team to continuously improve and develop operational processes, and you hold your team members accountable.
You exercise very strong judgment, and provide excellent direct support to our clients. You are able to communicate clearly, both in English and Spanish and through the written word and orally.
You understand the broader policy implications of the actions you take, and you are able to make important decisions that impact the trajectory of the business.
